Department of Solid Waste Management And Public Cleaning

​​  Department​ Functions

  1. Provide solid waste collection services (domestic waste, garden waste, bulk waste and construction waste) in the MBSA administrative area.
  2. Provide public cleaning services:​ 
    • Area cleaning (lawn mowing, street sweeping and drain cleaning, night market / morning market site cleaning) in residential, commercial and industrial areas)
    • Street cleaning - Promenade / Protocol
    • Cleaning of stalls and Majlis market buildings​
    • Cleaning large drain / monsoon drain
  3. Carry out monitoring and enforcement of city hygiene control.
  4. Carrying out environmental control activities:
    • Cleanliness and safety of factories, workshops and gas stations​
    • Swimming pool water quality in public places
    • Pollution control and illegal dumping
  5. Cleanliness control of empty / abandoned houses and lots
  6. Hygiene control and star rating of public toilets.​
  7. Implement hygiene education promotion programs / campaigns, waste reduction and environmental conservation.
  8. Implement the enforcement of laws and regulations related to urban cleanliness and the environment.​​

Client Charter

  1. Ensuring domestic waste collection contractors carry out collection works for terrace housing areas, bungalows, kindergartens, houses of worship and halls according to the frequency of the schedule which is 4 times a week.
  2. Ensure domestic waste collection contractors carry out collection works for commercial areas, multi-storey ​houses, public markets and traditional village main roads according to the frequency of the schedule which is 7 times a week.
  3. Ensure domestic waste collection contractors carry out collection work for government offices, institutes, schools and industrial premises according to the frequency of the schedule which is 5 times a week.
  4. Ensure that the area and promenade cleaning contractors do grass cu​tting and gutter cleaning with a frequency of 2 times a month.
  5. Ensuring that the tour cleaning contractor performs road sweeping works with a frequency of 7 times a week
  6. Ensuring that the cleaning contractor of stalls and public markets performs cleaning work outside and inside the building with a frequency of 7 times a week.
  7. Ensuring area cleaning contractors do sweep work in residential areas with a frequency of 2 times a month.
  8. Ensuring area cleaning contractors carry out sweeping works on main roads and commercial centres on a daily basis.
  9. Ensure that the cleaning of the night market site is carried out by the contractor after the end of the night market operating hours.