Page 8 - Jendela Dinamik Shah Alam 2
P. 8
BASED ON THE OBJECTIVES OF THE To implement this, various initiatives were introduced to make Shah Alam a city that is
NATIONAL DEVELOPMENT POLICY, comfortable to live in, has a friendly population as well as strengthen the sense of belonging
THE SHAH ALAM CITY COUNCIL (MBSA) and pride, or a sense of ownership among the citizens of Shah Alam. It also makes the city of
STRIDES FORWARD TO CREATE A Shah Alam an example city, the best city, compared to other cities in the state of Selangor in
COMFORTABLE CITY LIFE AND PRODUCE particular, and Malaysia in general.
A HARMONIOUS COMMUNITY.
Based on the recently introduced MBSA service policy known as the “BEST SERVICE”, MBSA,
TYPICALLY, HARMONIOUS LIVING consisting of 1,500 employees, is determined to become a formidable team to further enhance
CONDITIONS WILL BE ABLE TO SHAPE A the delivery system. “Together Towards Excellence” is the motto of MBSA, in accordance with
COMMUNITY THAT IS MENTALLY AND the MBSA resolution this year, that is to be a model and the pride of staff and residents of Shah
PHYSICALLY HEALTHY. THIS METHOD Alam.
DOES NOT ONLY APPLY TO
STAKEHOLDERS OR INTERESTED In an effort to climb the peak of excellence, in the year 2011/2012, MBSA received international
PARTIES BUT ALSO TO THE WORKFORCE recognitions from the Ministry of Housing and Local Government:
AT MBSA. 1) Rating of Four (4) Star of the Star Rating System Local Authority (SSR-PBT) 2010/2011;
2) Special Awards at Challenge to Improve Performance Competition of PBT; On 27 March
2012, during the Council Meeting of the Consultative Committee of Local Authorities (LA)
2012, MBSA presented an innovative project entitled “PROCESSING THE APPLICATION
FOR APPROVAL OF PROPOSED PLAN FOR NEW BUNGALOW (INDIVIDUAL) FROM
60 DAYS TO 1 DAY”. This project is one of four national projects that were shortlisted for
the Challenge to Improve Performance Competition of LA;
3) Runner Up for Foreign Billboard Competition, LA, in conjunction with the National
Language Month Competition 2011;
Therefore, I am pleased to state that MBSA staff does everything they can, has the initiative
and strives to maintain achievements and accolades, as well as improve performance to a
higher level.
STATEMENT OF MBSA CORPORATE REBRANDING
To ensure balance and accountability of management and employees, and to safeguard the
interests of the stake-holders and customers, the Council has implemented the rebranding of
corporate disclosures. The re-branding is carried out through four (4) stages :
i) Management (P olicy, Vision, Mission, and Objectives);
ii) Customer Charter (Q Policy, Ethics MBSA, 5S System Policy);
iii) Operating System;
iv) Physical branding.
MBSA rebranding process began on 5 April 2011 and was officially launched on 12 October
2011 by the State Secretary of Selangor.
NATIONAL DEVELOPMENT POLICY, comfortable to live in, has a friendly population as well as strengthen the sense of belonging
THE SHAH ALAM CITY COUNCIL (MBSA) and pride, or a sense of ownership among the citizens of Shah Alam. It also makes the city of
STRIDES FORWARD TO CREATE A Shah Alam an example city, the best city, compared to other cities in the state of Selangor in
COMFORTABLE CITY LIFE AND PRODUCE particular, and Malaysia in general.
A HARMONIOUS COMMUNITY.
Based on the recently introduced MBSA service policy known as the “BEST SERVICE”, MBSA,
TYPICALLY, HARMONIOUS LIVING consisting of 1,500 employees, is determined to become a formidable team to further enhance
CONDITIONS WILL BE ABLE TO SHAPE A the delivery system. “Together Towards Excellence” is the motto of MBSA, in accordance with
COMMUNITY THAT IS MENTALLY AND the MBSA resolution this year, that is to be a model and the pride of staff and residents of Shah
PHYSICALLY HEALTHY. THIS METHOD Alam.
DOES NOT ONLY APPLY TO
STAKEHOLDERS OR INTERESTED In an effort to climb the peak of excellence, in the year 2011/2012, MBSA received international
PARTIES BUT ALSO TO THE WORKFORCE recognitions from the Ministry of Housing and Local Government:
AT MBSA. 1) Rating of Four (4) Star of the Star Rating System Local Authority (SSR-PBT) 2010/2011;
2) Special Awards at Challenge to Improve Performance Competition of PBT; On 27 March
2012, during the Council Meeting of the Consultative Committee of Local Authorities (LA)
2012, MBSA presented an innovative project entitled “PROCESSING THE APPLICATION
FOR APPROVAL OF PROPOSED PLAN FOR NEW BUNGALOW (INDIVIDUAL) FROM
60 DAYS TO 1 DAY”. This project is one of four national projects that were shortlisted for
the Challenge to Improve Performance Competition of LA;
3) Runner Up for Foreign Billboard Competition, LA, in conjunction with the National
Language Month Competition 2011;
Therefore, I am pleased to state that MBSA staff does everything they can, has the initiative
and strives to maintain achievements and accolades, as well as improve performance to a
higher level.
STATEMENT OF MBSA CORPORATE REBRANDING
To ensure balance and accountability of management and employees, and to safeguard the
interests of the stake-holders and customers, the Council has implemented the rebranding of
corporate disclosures. The re-branding is carried out through four (4) stages :
i) Management (P olicy, Vision, Mission, and Objectives);
ii) Customer Charter (Q Policy, Ethics MBSA, 5S System Policy);
iii) Operating System;
iv) Physical branding.
MBSA rebranding process began on 5 April 2011 and was officially launched on 12 October
2011 by the State Secretary of Selangor.
