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MBSA sentiasa mengekalkan kualiti dan prestasi dengan SACC always maintains the quality and performance by
memantau pembaharuan dalam tadbir urus organisasi monitoring the governance reforms in the organisation and
dan sentiasa ke hadapan seiring dengan pembangunan continues to be in tandem with physical and technological
fizikal dan teknologi. Antara pelaksanaan pengekalan development. Besides the implementation of quality
kualiti dan prestasi yang sentiasa dilaksanakan di Jabatan- retention and performance that are always executed in
jabatan MBSA adalah Kumpulan Inovatif dan Kreatif (KIK), the SACC departments, are the Innovative and Creative
QE-5S, penerapan MS ISO 9001;2008 dalam tadbir urus, Circle (ICC), QE-5S, the adoption of the MS ISO 9001; 2008 in
pelaksanaan penilaian dan audit dalaman serta pelbagai governance, implementation of assessment, internal audit
lagi. and many more.

Melalui komitmen yang tinggi dari Datuk Bandar, Through a strong commitment from the Mayor, SACC
MBSA berjaya meletakkan diri sebagai Pihak Berkuasa has positioned itself as the first local authority recognised
Tempatan pertama yang diiktiraf oleh SIRIM Berhad yang by SIRIM Berhad, which was evaluated based on criteria
telah dinilai berdasarkan kriteria Total Quality fast Track determined by the Total Quality Fast Track Model (TQFTM).
Model (TQfTM).
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